Does AddressGrabber™ for salesforce.com check for duplicates, if the record was already transferred earlier?
Yes, AddressGrabber™ for salesforce.com checks for duplicates. If the option is selected, it will find the existing record and update it. For more information, please refer the Online help or the User Guide. Sometimes during a transferring from a e-mail message I get the following message “Please highlight the address and then do a transfer” If this happens, check for the following: a) Check if the address you want to transfer is highlighted. b) Check if the window in which you have selected the address is in forefront and active.
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