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Does ActewAGL have access to information regarding TransACT customers?

April 26, 2017ActewAGL confidential confidentiality customers privacy security transact

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Does ActewAGL have access to information regarding TransACT customers?

3 Answers

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The epayplus website is hosted by ActewAGL. ActewAGL manages the encryption of personal information supplied by TransACT customers using the epayplus service to ActewAGL (such as credit card details for account payments). ActewAGL processes the epayplus payments of TransACT customers as an agent for TransACT. Existing TransACT customer information such as account payments and previous payment history is retained by TransACT and not disclosed by TransACT to ActewAGL for the purposes of ActewAGL providing the epayplus service to TransACT customers.

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Posted

The epayplus website is hosted by ActewAGL. ActewAGL manages the encryption of personal information supplied by TransACT customers using the epayplus service to ActewAGL (such as credit card details for account payments). ActewAGL processes the epayplus payments of TransACT customers as agent for TransACT. Existing TransACT customer information such as account payments and previous payment history is retained by TransACT and not disclosed by TransACT to ActewAGL for the purposes of ActewAGL providing the epayplus service to TransACT customers.

0

Posted

The epayplus website is hosted by ActewAGL. ActewAGL manages the encryption of personal information supplied by TransACT customers using the epayplus service (such as credit card details for account payments). ActewAGL processes the epayplus payments of TransACT customers as an agent for TransACT. Existing TransACT customer information, such as account payments and previous payment history is retained by TransACT and not disclosed by TransACT to ActewAGL for the purposes of ActewAGL providing the epayplus service to TransACT customers.