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Does a water or sewer company have a responsibility to notify me of a temporary service interruption or an outage?

April 26, 2017COMPANY interruption notify outage responsibility service sewer Temporary water

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Does a water or sewer company have a responsibility to notify me of a temporary service interruption or an outage?

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Yes. Rules state that each water or sewer company shall make reasonable efforts to establish water or sewer service with the shortest possible time frame when service interruptions occur. With planned interruptions of 4 hours or more, the company should attempt to inform all affected customers at least 24 hours in advance of the scheduled service interruption.