Does a tech manager need to be tech-savvy?
Michael Roth, an IT manager with Complete Production Services, a provider of oil-field services, adds that a tech manager doesn’t need to be capable of doing every job within the IT department; however, the person “should be savvy enough not to be snowed in any area.” Alex, a software quality-assurance analyst, adds, “A manager doesn’t have to know how to write code as long as he understands the methodology, processes and terminology around it as that’s sufficient for the manager to support it throughout the organisation.”