Does a franchisor provide a full list of their franchisees and allow a potential franchisee to contact anyone on the list?
One of the first stages for any prospective franchisee is to investigate the franchise business thoroughly. This due diligence exercise should include an examination of the day-to-day operation of the franchise business to ensure that you understand exactly what is entailed in operating the franchise business. One of the best ways to do this is by talking to and visiting an existing franchisee of the franchise business. Franchisors are usually happy to allow you to do this, so it is not unreasonable to expect a franchisor to provide you with a list of their current franchisees and their contact details. You may rightly be suspicious if the franchisor only wants you to talk to certain franchisees, as the suspicion is that the franchisor has picked franchisees that will give a favorable account of the franchise business, or not allow you to speak to any franchisees at all. As speaking to current franchisees may provide you with some confidential information about the franchise business,
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- Does a franchisor provide a full list of their franchisees and allow a potential franchisee to contact anyone on the list?