Does a contractor have the right to cure if the customer/owner has a complaint about the work?
No. However, before bringing a lawsuit against a contractor or construction professional for construction defects, Washington law requires the customer/owner to provide written notice of any alleged construction defects at least forty-five (45) days prior to commencing suit. Within twenty-one (21) days after receiving such a notice the contractor or construction professional can offer to inspect the property, repair the work, compromise the claim (monetarily), or dispute the claim. But there is nothing requiring the customer/owner to accept the contractor or construction professional’s offer to repair or compromise any claim. These notice requirements only apply to new construction or substantial remodels (defined as a remodel costing more than one-half (1/2) of the tax assessed value of the real property).