Do you use a personal firewall (examples include include ZoneAlarm, Norton Personal Firewall, Norton Internet Security, and McAfee Firewall)?
• Some firewalls may prevent connection to the subscription resources though the proxy server. Try turning the firewall off or setting it to allow data to pass through port 7500. Review your personal firewall software instructions or contact the manufacturer to find out how to do so. We cannot assist in configuring personal firewalls. • If you still cannot connect to subscription resources, go to the next question.