Do you ship outside of the United States? Yes, new International shipping rates will be announced soon.
How can I contact Customer Service? Our Customer Service hours are from Monday-Friday from 9:00 a.m. to 5:00 p.m. , Saturday from 10:00 a.m. to 2:00 p.m. Pacific Standard Time. Closed Sunday. Contact Customer Service at (773) 383-2043 or by email if you have any questions or want to discuss other concerns. We will respond to your email within 24 hours. back to top What’s your return policy? We at Micky Byrd want our customers to be 100% completely satisfied with their purchase. We will accept all returns, unopened in their original packaging, within 14 days of receipt of your purchase. Unfortunately, we are not able to accept products after this 14 day time period. We will, of course, immediately replace or issue a full refund for any product that be damaged during shipment. We make the return process very easy and simple for you. Just send an email to our Order Department. Please enter in Subject window: RETURN-YOUR NAME/YOUR ORDER NUMBER.