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Do you make health information available to your members?Do you offer web access to your services?Can I order my prescriptions by mail?Do you offer disease management programs?What about member privacy?Where are you located?

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Do you make health information available to your members?Do you offer web access to your services?Can I order my prescriptions by mail?Do you offer disease management programs?What about member privacy?Where are you located?

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10

Do you make health information available to your members? Yes. We empower our members to make informed health care choices through educational programs and strong customer service support.Member education programs and clinical consultations with clients and members help ensure safe and appropriate drug utilization. For specific questions, our Help Desk is available 24 hours a day, 7 days a week, including holidays.Do you offer web access to your services? Yes. Our personalized interactive web sites allow clients and members access to plan-specific information. In addition, our clients can access software upgrades quickly and efficiently through the Internet, freeing up internal information system resources for other applications.For clients who prefer more control of plan utilization, we offer intranet web-based solutions that reduce plan costs even more.Can I order my prescriptions by mail? Yes. Many of our members prefer the convenience of mail-order prescription service which is cos

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