Do website hits indicate a change in demand?
Yes there are many, many more hits. For one thing, posting these articles online brings people to the site through searches. In the past, people would look for a specific article, but now you they can go to the source and discover things they may have overlooked. This creates a reservoir of information that people can rely on in a fairly consistent way. The kinds of pieces that we do are material that people want to be able to use it’s useful, utilitarian stuff versus newsy stuff, which tends to dry up. People want access to it online this way they won’t have to fill up file cabinets with clippings because they can now retrieve the articles any time online. What kinds of savings have been realized through this change? It wasn’t the copying and mailing costs that were so overwhelming it was time. Like many organizations, we want to be courteous and assist people, but we can’t afford a full-time librarian, archivist or researcher to assist with requests. The savings on time have been the
