Do we have physical access to the colocation facility for hardware maintenance and upgrades?
No, you do not have physical access to the server. This is mainly to enforce strict security measures for your server. Do you provide additional software installation during the initial server set-up? Yes, we can provision and install a variety of software for you and debit your account accordingly. A partial list of additional software we install on a regular basis is as follows: Imail, Cold Fusion, WebTrends, Authentix, ChiliASP, Perl, MSSQL, ASP Mail, ASP Login, etc. Who owns additional software? The customer owns all the additional software other than Windows 2000 Advanced Server. Can we have Cold fusion and MS SQL server on the same machine? Although we don’t recommend to run MSSQL and Cold fusion on the same server, you may at your own risk. Does the server handle Chat Programs? We don’t support chat programs but you are free to install and run them on your server. The responsibility and management of a chat server is solely the client’s. Can I send my Mini Tower/Tower CPU for co