Do water-producing companies always produce softened water?
Although water-producing companies do have the opportunity to produce softened water, they will not always do so. A water producing company only has to add a water softener in its water purification system, to produce softened water cheaply. But than consumers would not be able to have the choice to drink un-softened water. Hard water problems are most likely to occur when water is heated. As a result, hard water causes few problems to the water supplying companies, especially when only cold water runs through their pipes.