Do utilities charge for on-site engineering assistance?
In some cases, yes. Utilities may provide free on-site or over the phone engineering advice when necessary. However a fee may be charged when the relevant utility is requested to find specific locations of underground networks or provide advice on-site. Clarification of fees can be obtained by contacting the relevant utility direct. Do the utilities need help in maintaining their networks? The underground networks are the means of providing essential services to all Australians. Australians should be proud of their valuable underground assets and take care to protect them from unnecessary damage. The formation of the national Dial Before You Dig service, backed by high-profile advertising and public relations campaigns, is just one of the many initiatives of organisations with underground networks to help protect buried assets. Despite this, we need still need your help. Millions of kilometres of pipes and cables are buried throughout Australia and all Australians need to be aware of t