Do they have current technology that can insure seamless call connections and provide valuable features?
Telephone technology has been evolving at light-speed and many of the features available today did not exist even a few short years ago. The best firms now employ technology that makes the call connection process truly seamless. That means there should be no excessive clicking, ringing, awkward conferencing or other signs that the receptionist is working from a remote location. Instead, the process should function much as a traditional receptionst. Your call should be answered live, privately announced while your caller briefly holds (with music is nice), then instantly connected to you or redirected by the receptionist at your request. Anything less risks sounding unprofessional. 5) Are they local to your area? Most small business owners would not consider outsourcing their bread and butter phone calls to some anonymous call center in another city or country. The remote receptionist is an opportunity for a different kind of relationship. By finding a local provider, you can actually g
