Do they have an up-to-date report with the Better Business Bureau?
Fly-by-night companies won’t maintain a long-term membership status with the Better Business Bureau. So the longer a company has been listed with the BBB, the more comfortable you can feel about it. On a company’s BBB report, look for the history of complaints against it. But keep in mind that, in the day-to-day business dealings with thousands of customers, many companies are bound to have a few complaints lodged against them. What you want to watch out for is an unusual volume or pattern of complaints, or any government actions against the company. 7. Are they bashing the competition just to sell their own product or service? A standard marketing tactic used by less-than-trustworthy companies is to pit themselves against a perceived “enemy” and tout themselves as the only one speaking the truth – and offering the only “real” solution. If you see one that’s using this approach, proceed with caution. A little good-natured ribbing between companies is okay – like Coke vs. Pepsi or Mac v
