Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Do the support operators have to be all in one location? Can they work outside the office?

0
Posted

Do the support operators have to be all in one location? Can they work outside the office?

0

No, you can have some support operators in North America, some in India or Ireland to take advantage of the difference in labor cost. Your operators do not necessarily have to work in the office, they can telecommute and work from home if permissible by your company’s policy. All they need to do is to login with their user ID provided by HelpSwitch for your company.

Related Questions

What is your question?

*Sadly, we had to bring back ads too. Hopefully more targeted.

Experts123