Do the agency’s training programs focus on multiple intelligence and emotional intelligence?
Two important components of adult learning are multiple intelligence and emotional intelligence. Multiple intelligence recognizes that not everyone learns information the same way and that training must be provided in several different ways to accommodate the various learning styles. Emotional intelligence includes the way police officers manage their emotions and the way they manage their contacts and relationships with others. Emotional intelligence has an enormous role in policing, particularly in developing new officers and solving the most common issues that create problems for the department and the individual. These problems develop when police officers are unable to empathize with others or to control their impulses and emotions. Agencies should evaluate whether various curricula are used to teach all of the learners, assuring—not assuming—that the students involve themselves. Agencies should also assess how trainers engage in and practice effective emotional intelligence skill
