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Do SySAM Licenses need to be renewed?

April 26, 2017licenses sysam

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Do SySAM Licenses need to be renewed?

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While the SySAM licenses issued may be permanent, the license also embeds the date when Customer’s current support contract ends. When customers renew support, they should renew the SySAM licenses, so that the support end date is updated. When a customer installs updates/EBFs for ASE, the install checks for the support end date. If the update/EBF was released after the end of their support, Sybase will warn users not to install the update / EBF. If installed, the update may not work. Customers will need to renew support or revert to a release that was released while they were in support. Customers renew their SySAM licenses from SPDC.We provide a one year grace period for customers to renew such licenses.