Do Ryanairs Advertised Prices Comply with Office of Fair Trading Guidelines?
Do Ryanair’s ‘Advertised Prices’ Comply with Office of Fair Trading Guidelines?This is the full question I sent to Ryanair: “When Ryanair closed down its site for a few days in February 2008 to step in line with Office of Fair Trading guidelines, you were supposed to publish all taxes and fees in your “advertised price”. However, the first price shown on your website still shows the price without fees and taxes. Do you feel that the changes you made have fully – in the spirit and the letter of the ruling – complied with the OFT’s request?Answer: Head of Communications at Ryanair, Stephen McNamara, was kind enough to respond with the following: “Ryanair’s website is fully compliant with all EU legislation and our home page only advertises our promotion fares which are inclusive of taxes and charges. When a passenger enters a desired travel itinerary into our search engine they are presented with a page which clearly presents them with the total cost of their flight – this pro-consumer p
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