Do receivers of files I send have to sign up for Pipeline eXchange?
• No. You can send a file to anyone with an email address. The recipient will be able to receive the file without being required to sign up for an account. How does Pipeline eXchange provide security for my files? • Pipeline eXchange uses a multi-layered security model that combines 256 bit secure sockets layer (SSL) encryption, challenge-response questions, and user credentials. The system resides in a professionally managed SAS70 Type-II compliant data center, monitored 24 hours per day, 365 days per year. The service implements several layers of security to ensure confidentiality during the file transfer process. Each layer of protection reinforces other layers to create a comprehensive security net that protects data, authenticates users, enforces granular access to information, and automatically produces a detailed audit trail of changes in file custody. [Back to top] Logging In What is my user ID? • Your user ID is your email address. What if I forget my password? • If you forget
