Do persons employed to act as shoppers in business establishments and report on the efficiency of employees, the quality of services or the condition of the premises need to be licensed?
A. No. In addition, persons employed by an employer and engaged to pose as patrons for the purpose of checking honesty of employees and then reporting to that same employer are not required to be licensed. However, if the person engaged to pose as a patron is supplied by a separate business entity under contract with the employer, then that person would need to be licensed as a private detective.
Related Questions
- Do persons employed to act as shoppers in business establishments and report on the efficiency of employees, the quality of services or the condition of the premises need to be licensed?
- For how long should mystery shoppers retain records (such as report, receipt, business card, or other copies of documentation) sent into imyst after a shop visit has been completed?
- Is the employer free to impose fines in respect of any act of omission on the part of employed persons?
