Do people on flat rates use more water than metered customers?
In a recent study of residents in the community of St. Andrew’s Heights, it was found that flat-rate customers use 50 per cent more water than their metered neighbours. This finding is also supported by other research that has been compiled by Environment Canada, indicating that flat-rate customers across the prairie provinces use 50 to 60 per cent more water than metered customers. Without a meter, most of these customers are not even aware that their plumbing is leaking. Additionally, customers on a water meter are more efficient in their use of water for irrigation purposes.
