Do Online Shoppers automatically receive a message confirming that an order was shipped?
CCNow’s system sends one E-mail message to the Online Shopper after an order has been placed. We do not send an additional message when the order is shipped; however, you are welcome to send that message yourself. You might want to include an estimate of the date the order will arrive, plus a reminder that the charges will be billed by CCNow. This is an excellent way to maintain good communication with the Online Shopper.