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Do my callers have to dial the toll free CapTel Captioning Service number first to call me like with the CapTel 800?

April 26, 2017Callers CapTel captioning Dial Free service toll

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10 Posted

Do my callers have to dial the toll free CapTel Captioning Service number first to call me like with the CapTel 800?

1 Answer

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10 Posted

No. Callers dial the CapTel 800i user’s phone number directly. To answer, CapTel 800i users simply pick up the handset like with any traditional telephone call. The Captioning Service will automatically connect to the call over the Internet connection.