Do MSDN Subscriptions come with support?
All MSDN Operating Systems, Professional, and Premium subscribers have access to Managed Newsgroup Support. The Online Concierge is also available to all such MSDN subscribers by logging on to MSDN Subscriber Downloads. MSDN Subscriptions in North America include technical support incidents for products included in MSDN Subscriptions. MSDN technical support incidents expire when an MSDN subscription expires.
All MSDN Operating Systems, Professional, and Premium subscribers have access to Managed Newsgroup Support. The Online Concierge is also available to all such MSDN subscribers by logging on to MSDN Subscriber Downloads. MSDN Subscriptions in North America include technical support incidents for products included in MSDN Subscriptions. MSDN technical support incidents expire when an MSDN subscription expires. MSDN Premium includes four technical support incidents and managed newsgroup support. MSDN Enterprise includes three technical support incidents and managed newsgroup support. MSDN Professional includes two technical support incidents and managed newsgroup support. MSDN Operating Systems includes two technical support incidents and managed newsgroup support.