Do most e-commerce Web sites employ transactional monitoring?
Drees: Transactional monitoring is still not a ubiquitous thing in the Internet space. People are pretty familiar with monitoring a Web site. That’s sort of a natural thing. What people don’t know is that you can actually simulate these transactions. Some of these are very complex in nature, with a lot of things going on in the back end, but there hasn’t been a situation where we haven’t been able to monitor a customer.
