Do members need to complete claim forms?
ECPA providers complete the paperwork and send it directly to ECPA. Members pay their applicable co-payments, any excess charges above their benefit allowances, and any charges for non-covered services and materials. There are no claim forms to complete. Non-ECPA providers may provide members with a completed claim form for submission, although it is not necessary for reimbursement. Members must submit a fully itemized original invoice in lieu of a completed claim form, together with a copy of their ECPA card directly to ECPA claims for reimbursement.
