Do insurance companies mislead patients?
A. Increasingly, dentists are getting concerned that misunderstandings about insurance can undermine a long tradition of trust between patient and dentist. In my practice, I received a letter from an insurance company to one of our patients, stating and encouraging them to change dentists and save money; they even included a list of the entire local dentist on their plan. This is sad when an insurance company is encouraging an existing patient to leave the practice to save the insurance company/ and the employer money. Thanks for the incorrect address, that we were even made aware of this practice. Patients think, hum this is nice that the insurance is trying to save me money. Are they? Yes they mislead you intentionally; this is why Aetna and some of the largest insurance carriers have lost class action lawsuit from the ADA and others. Q. What is co-insurance/ co-payment? A. For some service categories, you may share in the cost of your dental expenses. This is represented as a percen
