Do I need to whitelist all my friends and family to make sure their mails get through?
We view whitelists more as a band aid for special cases, not as a general mode of operation when filtering out spam. This view is reflected in the design of jwSpamSpy, which does not normally require you to whitelist the addresses of people who you regularly communicate with. If you run a business, you will constantly receive sales enquiries and orders from people whose addresses you had never seen before and whose addresses by definition are not whitelisted. If some of these emails were trashed, you would lose valuable business. That is simply not acceptable. Protecting valid emails from non-whitelisted sources is a top priority for us. It is more important than catching as much spam as possible (where we do pretty well anyway). The vast majority of valid emails will get delivered by jwSpamSpy without any interference. A small percentage, maybe 1% in our own email traffic, will however be flagged as suspicious (i.e. likely spam) because of various observations made by the filter that
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