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Do I need to notify ITS if I am going to make any changes to my multipoint videoconference, i.e. adding, cancelling sites?

April 26, 2017Cancelling changes going Multipoint notify sites videoconference

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Do I need to notify ITS if I am going to make any changes to my multipoint videoconference, i.e. adding, cancelling sites?

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Yes. Whenever you need to make any changes to your multipoint videoconference please contact the ITS Interactive Video Scheduler at (808) 956-2724 or itvscheduler-l@hawaii.edu. On the day of the conference sites that are not already pre-scheduled into the ITS MCU will not be able to connect to the conference. Also, please keep in mind, that changes to a pre-existing multipoint videoconference may generate a new Conference ID. It is important that each site is aware of the correct Conference ID before the day of the conference to help minimize connection problems.