Do I need to install an ActiveX control plug-in to use eBLVD?
For Online Meetings customers: You don’t need the ActiveX control/Mozilla plug-in to schedule a meeting, or even to host a meeting if you click the host icon and select start meeting manager. Participants never need or have the opportunity to install the control. For Remote Desktop customers: Remote users / PCs that need remote access do not need to install the control if they receive a remote installation email message. Administrators need the control if they want to click the “Connect button” to view or control a PC/server. For Support Center customers: Remote users / those that need support do not need to install the control if they receive a SETUP CODE or remote installation email message. Administrators need the control if they want to click the “Connect button” to view or control a PC/server.