Do I need to be online to install SmartScore X?
SmartScore users must have their copies verified online. The procedure is simple but must be followed correctly. Upgrade customers need to enter their previous Customer ID and password (if previous version was downloaded) or Customer ID and serial number (if previous version was installed from CD). A small number of customers might not be able to transmit and receive online validation due to firewall or other security block. A browser work-around is provided during the installation process in that case. If your computer cannot be connected to the Internet, paid customers can be manually authorized by contacting our Technical Support group at tech@musitek.com (805-646-5841).