Do I need special hardware or software to use MyAccount?
No. All you need is Internet access and your browser. You will need 128-bit encryption to access your bill. Most Internet browsers contain several levels of encryption. (Make sure that your Internet Explorer or Netscape browser has a revision number of 4.1 or greater to confirm that you have 128-bit encryption.) To determine your encryption level for Microsoft Internet Explorer: Go to Help Click on About Internet Explorer Encryption level should appear next to Cipher Strength. For Netscape Navigator: Go to Security Click on Navigator Make sure “Enable SSL v2” is checked Make sure “Enable SSL v3” is checked If you do not have 128-bit encryption, please upgrade your browser.