Do I need a website to use DualDesk for customer support?
NO! You can email the customer support module to your customer or send it to them on CD, floppy disk or other removable media. The only requirement is you and your customer must have internet access to establish a connection. However, if you use web based configuration files or the delayed start option, you will need a website since these features were designed to be used primarily by PHP/ASP/Perl/Java/CGI powered web pages but the files can also be uploaded via FTP.