Do I need a static IP address from my Internet provider to use the Proliphix Remote Server?
No, you do not need a static address from your ISP. In a typical network configuration, you have a router which is the connecting point of two separate networks. The public network (Internet) is on the WAN (Wide Area Network) side of the router and your private network is on the LAN (Local Area Network) side of the router. When we recommend that you set your thermostat to a static IP address it is because you need to have the thermostat always at the same address so the port forward entry in your router will always match the thermostat IP address. There is more detail on Port Forwarding in the Remote Access FAQ section. On the WAN side of your network, we don’t care if it is static or dhcp, because when you use the Proliphix Remote Server, we continually are updated with your WAN address when the thermostat contacts the server during its periodic update.
Related Questions
- My ISP’s Internet device does not act as a DHCP server so how do I configure a static IP address on the Services Router?
- Must internal computers be configured to use a static (external/Internet) IP address for Remote Web Workplace?
- Why would an IP provider use the IP Remote Interface feature to access sites on the Internet?
