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Do I need a PBX technician to configure my Fonality system/service?

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Do I need a PBX technician to configure my Fonality system/service?

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Absolutely not! Fonality PBXtra and UNBOUND are designed as turnkey telephony solutions for businesses that don’t have telephony professionals in-house. Once activated, the system/service automatically performs basic configuration. When Fonality PBXtra or UNBOUND arrives, all you’ll need to do is connect it to the Internet via an Ethernet cable, and follow our PBXtra Installation Guide to activate your server/service to work on your network. Additional customization typically includes assigning a static IP address, plugging in additional phones, and entering your user information for each phone extension. After that, you can configure your system to handle your incoming calls through PBXtra’s web-based Administrative Panel. These last two steps — adding user information for each phone and configuring your queues and call treatments — requires access to a PC on the Internet with a web browser. If you have any issues with your installation, our Installation Support Team is an email or ph

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