Do I have to modify my PC security software (PC based) to allow the application to operate, activate or update?
In general, the software product should be compatible with most PC security software packages such as NortonĀ® Internet Security Suite and NortonĀ® 360. However, some security software configurations may require updating to allow new software to be installed. Additionally, personal firewalls may need to be configured to allow communication by the software product during activation (volume licenses) and license checkout (concurrent licenses) Q: Who do I call if I did not find my question here? A: Your questions can be submitted by filling out a Customer Assistance Form or by calling 1-800-TI-CARES (800-842-2737), Monday through Thursday, 8 a.m. – 7p.m. Central Standard Time or Friday: 10 a.m. – 7 p.m.