Do I have to change how I do business with ConnectiCare? Will processes change?
Currently, ConnectiCare may provide you eligibility and enrollment information to help you service the employer group. We dont expect that to change. To the extent you seek PHI in order to help employees and their dependents resolve claims disputes or seek benefits coverage, ConnectiCare will continue to require an authorization from the member prior to disclosing any PHI. Click here to view and print a copy of the authorization form. [ back to top ] Who are “business associates” A business associate” is a person or entity that performs certain functions or activities on behalf of a covered entity that involves the use or disclosure of PHI. For example, a third party administrator or TPA that uses PHI in order to assist a health plan with claims processing is a business associate of the health plan. Likewise, a pharmacy benefits manager that manages a health plans pharmacy benefit plan and pharmacist network is the business associate of the health plan. Employees of a health plan are n
