Do I document any data in a clients service log if the client calls to cancel a counseling appointment?
If you wish to track no shows and cancellations for services, you may do this on the Services > Direct Client Services > No Show/Cancellation tab. If a service is not provided (i.e. client doesnt show up at court), you should not document hours of service for the time you waited for the client. Simply enter a No Show record and make a note in the clients paper file.
