Do HRA claim payments go to members or providers? Is there a choice?
The standard setup is for the payment to go to the member; however, for groups under 200, employers can make a group-level decision to have the provider paid instead. For large groups, we can customize more by determining who gets paid by types of claims or by allowing members to set up their dashboard to pay the provider by either “auto-pay” or by “click-to-pay” (works like a bill-payer system on a bank’s web site).
