Do guests like ESP?
We have done various surveys, and an average of 82% of guests rate ESP highly. Guests typically use ESP when they want their check or when they want to make an order. Most of all, guests appreciate not having to make eye contact or flag down their server. We have also heard from guests that their appreciation for ESP grows after they go to other restaurants without ESP, are unable to get service when needed, and recall being able to use ESP before.
