Do Gorham pieces come with a guarantee?
A. Gorham hereby certifies that all pieces purchased through participating dealers of Gorham china or crystal are covered by a Lifetime Replacement Program from the date of purchase for any breakage that may occur. However, if an item is not active, a piece with a coordinating design may be substituted. Under the provisions of this program, broken pieces must be returned to Gorham with a check for 50% of the suggested retail price at the time of replacement, along with shipping and handling charges and necessary sales tax. Your exact amount can be determined by calling the Gorham Consumer Service Department at 1-800-446-7426. The program warranty card must be completed in full, at the time of purchase, and returned to Gorham for it to be valid. This program is not valid where prohibited by law.
