Do dispatchers provide medical care instructions before the arrival of emergency services?
All San Diego Fire/Medical Dispatchers are trained and certified as Emergency Medical Dispatchers. This training provides them with the knowledge and skills to talk callers through life saving techniques while emergency equipment is on the way. When necessary, dispatchers provide instructions on performing CPR, controlling bleeding, and childbirth, to name a few. But, you must stay on the phone, listen to instructions, and remain calm when dispatchers are providing life saving techniques. Remember, the dispatcher is not only providing instructions to you, but is also ensuring that emergency help is on the way at the same time!
