Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Do customers have to purchase Caller ID, call forwarding, voice mail, etc. on top of iobi service, or do they come with the purchase of it?

April 26, 2017customers forwarding iobi mail purchase service Voice

0

Posted

Do customers have to purchase Caller ID, call forwarding, voice mail, etc. on top of iobi service, or do they come with the purchase of it?

1 Answer

0

Posted

A12. iobi services are the interface that brings these services together for anytime/anywhere delivery. The Caller ID and Call Forwarding capabilities necessary to drive use of those features on iobi Professional are built into the product. So, businesses do not need to purchase them separately to operate the relevant iobi features. While voice mail isn’t required for iobi services to work, businesses will need it to take full advantage of all iobi’s capabilities. Businesses that want to continue to have traditional Caller ID and Call Forwarding functionality on their telephone equipment will purchase those separately.