Do customers automatically receive a message confirming that their an order has been shipped?
The parent service provider’s system sends one E-mail message to the customer after an order has been placed. We do not send an additional message when the order is shipped. However, you are welcome to send that message. You may want to include an estimate of the date the order will arrive, plus a reminder that the charges will be billed by Talking Systemz Corporate and Parent Service Provider. This is an excellent way to maintain good communication with your customer.