Do companies need to change their existing supply chain management systems to implement reverse supply chain/logistics?
On what activities companies should pay attention while implementing reverse supply chain/logistics? And is the technology used for implementing the reverse supply chain/logistics same as that used for implementing the forward supply chain? The Discussion…. 1. In recent years, companies are giving importance to the reverse supply chain. Why are they doing so? What benefits can companies get from the reverse supply chain? Karen Paterson : I see three main reasons why enterprises are focusing more on the reverse supply chain: 1)The world wide economic environment has made cost saving initiatives more attractive and 2) In many industries (such as high tech and aerospace), better management of the reverse supply chain translates into higher customer service and, consequently, higher customer satisfaction and 3) Industries and the enterprises within them are realizing that management of the reverse supply chain is a revenue opportunity. For example, GE Aircraft engines makes more in servici
