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Do clients stop filling out the the quarterly survey since it’s administered every three month?

April 26, 2017administered clients Filling month quarterly Survey

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Do clients stop filling out the the quarterly survey since it’s administered every three month?

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The key to this is to make sure your clients feel confident that their survey responses are valued by your firm, and that their concerns or being addresses in a timely manner. If your clients do not feel like you are listening to them, that is when they’ll stop participating in the survey.