Do Cisco people install new hardware/software for the Academy, free of charge?
In the training that Cisco gives, Regional Academies are shown how to set up the equipment that is part of the next semester curriculum. The instructors are shown everything they need to install for that upcoming semester. Cisco also provides phone assistance in setting up the lab to Regional Academies who have attended training. Regionals in turn provide assistance to their Local Academies.
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