Do changes notified by customers receiving Pension Credit savings credit only count towards the performance indicator?
A. Such changes notified to the LA should be forwarded to The Pension, Disability and Carers Service (PDCS). The PDCS may then send a revised Assessed Income Figure (AIF) by EDT. This will generate a change event for the LA. Q. If we receive an internal written notification of a change, i.e. notice from our housing department that a tenancy has ended or from our revenues section that a customer has moved out of an address, should this count towards the indicator? A. Yes, any notice given (where that notice is physically received at the designated office of an LA) by the customer or another person or body during the course of a benefit award count towards the indicator Q. When a change is notified to a Council Tax office or a Revenues office other than a benefit office it takes several days for the benefit office to receive the notified change. What date can we use as a date of notification? Is it the date the notification was received at Council Tax/Revenue offices or is it a date noti
A. Such changes notified to the LA should be forwarded to the PDCS. The PDCS may then send a revised Assessed Income Figure (AIF) by EDT. This will generate a change event for the LA. Q. If we receive an internal written notification of a change, i.e. notice from our housing department that a tenancy has ended or from our revenues section that a customer has moved out of an address, should this count towards the indicator? A. Yes, any notice given (where that notice is physically received at the designated office of an LA) by the customer or another person or body during the course of a benefit award count towards the indicator Q. When a change is notified to a Council Tax office or a Revenues office other than a benefit office it takes several days for the benefit office to receive the notified change. What date can we use as a date of notification? Is it the date the notification was received at Council Tax/Revenue offices or is it a date notification was actually received at the ben
