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Do call center employees undergo any training?

April 26, 2017Call center employees inbound customer service inbound customer services inbound customer support TRAINING undergo

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Do call center employees undergo any training?

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Comprehensive training programs ensure the continuous development of employees. Call centers make significant investments in training and several even have alliances with foreign universities to offer accredited programs to agents. They also work with strategic partners in countries like USA and Australia to provide ongoing training.